This site is for US Healthcare Professionals

If you need assistance, contact a Patient Care Coordinator:
1-866-239-1637
Monday–Friday, 8:00 AM–8:00 PM ET

Once you’ve prescribed VEOZAH®
(fezolinetant), inform your patients about
POTENTIAL SAVINGS and SUPPORT

VEOZAH Support Solutions is here to help your patients access VEOZAH. Click below or scroll down to discover:

  • Potential savings options
  • Assistance with prior authorizationa
  • Downloadable resources that may help your VEOZAH patients access
    their prescribed medicine
  • Relevant ICD-10-CM billing codes
 

Savings Options Based on Your Patient’s Insurance Type


For commercially insured patients

Commercially insured patients may pay $0 for the first monthly prescription and may pay as
little as $30
per monthly refill, regardless of income.b

  • A patient must have a valid prescription for VEOZAH, meet the eligibility requirements, and present the VEOZAH Savings Card to their preferred pharmacy
  • The Program has an annual maximum copay assistance limit of $4,000 per calendar year
  • The Program is not valid for patients whose prescription claims are reimbursed, in whole or in part, by any state or federal government program

Help your patients get started by sharing the link to the website where they can download the VEOZAH Savings Card. Tell them they can present the Savings Card at the pharmacy to receive savings if they are eligible.

Veozah Savings Card

TERMS & CONDITIONS

If your patient is unable to use the VEOZAH Savings Card at the pharmacy, there are other potential savings options that may be able to help.

To find out if your patient qualifies for other savings options:

Option 1

You can submit their prescription to VEOZAH Support Solutions via eRx. Select:

Sonexus Health Pharmacy Services:
2730 South Edmonds Lane, Ste 300
Lewisville, TX 75067
NPI Number: 1447680210
NCPDP: 5910206

VEOZAH Support Solutions will contact your patient to provide information about potential savings options that may be available to them. If eligible, VEOZAH will be shipped directly to the patient each month they are enrolled.

If you are having trouble sending the prescription to VEOZAH Support Solutions electronically, you can call in the prescription to 1-866-239-1637 or fax the prescription to 1-866-781-4998.

Option 2

You can share this link to the website where your patients can enroll in VEOZAH Support Solutions online.

Option 3

Patients can call 1-866-239-1637.

For patients with no prescription insurance

The Astellas Patient Assistance ProgramC (PAP) provides VEOZAH at no cost to uninsured patients who meet the program eligibility requirements.

Share this link with your uninsured patients so they can apply for the Astellas PAP online or tell them to call
1-866-239-1637 to learn more.

If your patient is approved for the Astellas PAP, VEOZAH will be shipped directly to them each month they are eligible.

For patients with Medicare/Medicaid

Patients can call VEOZAH Support Solutions at 1-866-239-1637 to find out what other assistance options and/or information may be available to them.






Submitting a Prescription for VEOZAH

If the insurance provider does not require
prior authorization

Submit the prescription directly to the patient’s preferred pharmacy


If prior authorization is required

Submit a completed prior authorization form to the patient’s insurance provider along with the prescription.


If your patient experiences an insurance-related delay, you can submit the prescription via eRx to Sonexus Health Pharmacy Services to initiate patient enrollment in VEOZAH Support Solutions.

Sonexus Health Pharmacy Services:
2730 South Edmonds Lane, Ste 300 Lewisville, TX 75067
NPI Number: 1447680210
NCPDP: 5910206

Resources to Help Patients Access VEOZAH

Download these resources to help support your patients

Patient Support Program Flashcard for HCPs

Overview of VEOZAH Support Solutions and the Patient Support
Programs that may be available for patients prescribed VEOZAH and
how they can get started.

VIEW/DOWNLOAD ENGLISH


VIEW/DOWNLOAD SPANISH

Patient Tearsheet

Educational resource to help you inform your patients about
potential VEOZAH financial assistance options and how to apply.

VIEW/DOWNLOAD

Checklist for Requesting Prior Authorization or Formulary Exception

A list of frequently requested information for prior authorizations
and information that may be included for formulary exceptions.

VIEW/DOWNLOAD

Sample Letter of Medical Necessity

Customizable letter for requesting insurance coverage for VEOZAH.

VIEW/DOWNLOAD

Sample Letter of Denial Appeal

Customizable letter for appealing a denied prior authorization request.

VIEW/DOWNLOAD

Sample Letter of Formulary Exception

Customizable letter for requesting a formulary exception for VEOZAH.

VIEW/DOWNLOAD

Patient Authorization and Attestation Statement

Form to be filled out by the patient or caregiver that gives
permission for VEOZAH Support Solutions to work with the
healthcare provider and the patient’s health insurance plan.

VIEW/DOWNLOAD

Relevant ICD-10-CM Codes for VEOZAH

Proper coding and billing can help facilitate timely claims processing and reduce the risk of denied claims. Coding requirements vary by payer.1 The ICD-10-CM diagnosis codes may assist you in coding for VEOZAH.d

ICD-10-CM diagnosis codes2

Alphanumeric classification descriptive of diseases, injuries, and causes of death, used in hospital outpatient and physician office settings.

Code Code Description
N95.1 Menopausal and female climacteric states
R23.2 Flushing (code first, if applicable, menopausal and female climacteric states [N95.1])
E89.40 Asymptomatic postprocedural ovarian failure
Postprocedural ovarian failure NOS
E89.41 Symptomatic postprocedural ovarian failure
R61 Generalized hyperhidrosis (code first, if applicable, menopausal and female climacteric states [N95.1])
Z78.0 Asymptomatic menopausal state
Menopausal state NOS
Postmenopausal status NOS

REFERENCES

1. Beck DE, Margolin DA. Physician coding and reimbursement. Ochsner J 2007;7:8-15.
2. Centers for Disease Control and Prevention. ICD-10-CM tabular list of diseases and injuries (06-29-2023). https://www.cms.gov/files/zip/2024-code-tables-tabular-and-index-updated-06/29/2023.zip. Accessed 07-18-2023.

dIMPORTANT INFORMATION: The coding information contained herein is gathered from various resources, general in nature, and subject to change without notice. Third-party payment for medical products and services is affected by numerous factors. It is always the provider’s responsibility to determine the appropriate healthcare setting and to submit true and correct claims conforming to the requirements of the relevant payer for those products and services rendered. Pharmacies (or any other provider submitting a claim) should contact third-party payers for specific information on their coding, coverage, and payment policies. Information and materials provided by VEOZAH Support Solutions are to assist providers, but the responsibility to determine coverage, reimbursement, and appropriate coding for a particular patient remains at all times with the provider, and information provided by VEOZAH Support Solutions or Astellas should in no way be considered a guarantee of coverage or reimbursement for any product or service.

 

QUESTIONS?

VEOZAH Support Solutions is here to help.
Please call if you have questions or need assistance. Translators are available.

1-866-239-1637, Monday–Friday, 8:00 AM–8:00 PM ET